- Manage end-to-end campaign operations for a multi-million-dollar enterprise CRM programme — automation setup, QA review, data validation, and deployment across SFMC.
- Executed 100+ live campaign deployments and 106 eProof / iProof automation setups in a single year with zero in-market errors.
- Conducted 425 campaign automation peer reviews in one year — second-highest volume on the team — supporting both dev and campaign-management functions.
- Supported the account team in securing a 3-year enterprise contract renewal with a multi-million-dollar client by maintaining reliable delivery across a multi-team operation.
- Onboarded and trained 11 new team members across developer and campaign-manager roles; shared SFMC-specific workflows and best practices.
- Implemented process improvements including CRF template updates, SharePoint migration for version control, and a descriptive naming system for SFMC content organisation.
deployments / year
across tenure
in one year
onboarded & trained
CRM operations
Summary
Campaign Engineer specialising in Salesforce Marketing Cloud automation and CRM marketing operations. I support enterprise clients with high-volume campaign execution — combining technical depth across automation setup, HTML/CSS email development, SQL, data-extension management, and cross-team QA.
I bridge campaign management, development, and data teams. My track record of zero in-market errors across 100+ deployments reflects disciplined, reliable execution in complex multi-team environments — delivered remotely and asynchronously without geography becoming a bottleneck.
Experience
- Front-end HTML/CSS email production, render troubleshooting, list segmentation, and deliverability management for a Fortune 500 travel brand.
- Adobe Campaign technical development and cross-team process management across marketing, creative, and engineering.
- Front-end web and email developer for the communications web-services department.
- Supported admissions and enrollment campaigns across the university’s digital presence.
- Strategy development, dynamic content, HTML coding, segmentation, A/B testing, and deployment for higher-education partner programmes.
- Email campaign performance analysis with insights communicated to improve lead acquisition and conversion rates.
- Digital front-end team member with advanced HTML, CSS, and XML across email and web properties.
- Agile methodology; collaborated closely with editorial, design, and engineering.
- Video and television production; social media content management, SEO, copywriting, and front-end web development for LGBT media properties.
Skills & Platforms
Marketing Platforms
- Salesforce Marketing Cloud (SFMC)
- Oracle Responsys
- IBM Marketing Cloud / ExactTarget
- Adobe Campaign
- CRM Lifecycle Marketing
- Email Campaign Automation
- Automation Workflows & Journeys
Data & Technical
- SQL — query writing & validation
- Data Extensions & marketing data
- HTML / CSS email development
- AMPScript
- JavaScript (basic)
- Git & version control
- FTP / SFTP
Operations & Process
- Cross-functional campaign delivery
- QA readiness & data validation
- Peer code & setup review
- Process improvement & documentation
- Agile project management
- Workfront
- Microsoft Excel (formulas, CRF templates)
Design & Creative
- Adobe Photoshop
- Adobe InDesign
- Adobe Dreamweaver
- Video & photography production
Education
Languages & Other
German: Fluent · French: Basic · Spanish: Basic
500-hour Yoga Teacher Training. Personal interests: running, cycling, hiking, swimming, yoga, and travel (15+ countries).
Say Hello
Open to conversations about campaign operations, marketing automation, and CRM engineering roles. Email is the best way to reach me.